NetSuite vs HubSpot CRM
NetSuite is built to run your business (ERP). HubSpot is built to grow your business (CRM + automation). Here’s how to decide whether to integrate, replace, or run both with clean lifecycle visibility.
Quick answer
Most teams should integrateNetSuite and HubSpot aren’t true replacements for each other. In most cases, the smartest approach is: keep NetSuite as the ERP and use HubSpot as the growth engine — then integrate them so marketing, sales, finance, and ops share the same truth.
ERP (Back-office backbone)
NetSuite is strongest in finance, operations, and reporting across the business: accounting, invoicing, orders, inventory, and fulfillment.
- Financial management & accounting
- Operations, inventory, orders
- Procurement & fulfillment visibility
- ERP-grade governance and controls
CRM + Automation (Front-office growth)
HubSpot is designed to attract, convert, and retain customers — aligning marketing, sales, and service with lifecycle visibility.
- Marketing automation & nurturing
- Sales pipeline & lead management
- Attribution + lifecycle reporting
- Customer communication & service workflows
Where teams often outgrow NetSuite CRM
Integrate vs Replace: the decision guide
Integrate NetSuite + HubSpot
- Keep NetSuite as ERP + finance source of truth
- Use HubSpot for CRM, marketing automation, and lifecycle reporting
- Sync key objects (companies, contacts, deals, orders) with clear governance
- Reduce manual handoffs & data duplication
Replace NetSuite CRM with HubSpot
- If NetSuite CRM adoption is low or inconsistent
- If growth teams need stronger automation and reporting
- If your pipeline process needs rebuilding and standardization
- ERP stays — CRM shifts to HubSpot for speed + clarity
Why working with a HubSpot partner is the fastest path
Less risk • Faster launchA clean NetSuite ↔ HubSpot integration is about more than “connecting data.” It requires lifecycle design, object mapping, governance rules, and reporting strategy. An experienced HubSpot partner can get you to a working system faster — while preventing the classic issues that break attribution and pipeline visibility.
Want a clear plan before you build?
If you're evaluating a NetSuite ↔ HubSpot integration, the fastest path is a focused readiness session: clarify your environment, define lifecycle rules, and map the sync — without unnecessary complexity.